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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in its original packaging and unused.
For return inquires please contact contact@uthersupply.com for further shipping instructions.
The shipping cost of the item(s) being returned/exchanged is at your expense as well a $5 USD restocking fee. Please use a shipping method that allows you to track your package, as we are not responsible for items lost in transit.
Once we receive the item and confirm that it is in its original condition, with the hang tag and label in place, we will authorize full refund.
Please note returns can take up to 5 business days once returned to our warehouse. Once the return is processed in our system credit cards normally can take between 2-5 business days to be placed back on your card.
Please email contact@uthersupply.com with any additional inquiries.